Gateway Interfaces
Operation OverviewThe gateway includes two different interfaces for user interaction. One of the interfaces is the command line. This is the only way to interface with the gateway if no network connection is available.
If the gateway has a live network connection then it can also be monitored by entering IP Address of the gateway into the browser of a device on the same network. The Web interface allows you to see the most recent monitor transmissions sent through the gateway, run diagnostics and view diagnostics information and set the gateway and/or monitors into range test mode.
If the gateway has a live network connection, cli mode is available via ssh with putty or similar.
The gateway is generally configured one time and then installed in, an often, hard to reach location. This makes the web interface generally more useful other than WiFi configuration.
Command Line
Quick StartThis connection method will allow you to run diagnostics and view diagnostic information and configure WiFi settings by connecting an HDMI monitor and USB keyboard prior to powering up the gateway unit. This is the only way to interface with the gateway if no network connection is available.
Instructions for configuring WiFi settings or running diagnostics can be found in the Knowledge Base or the Mad Portal Help section.
Web Gui
Quick Start
This management option requires a network connection to the MAD Gateway. If a network connection is available, entering the IP Address of the gateway into a web browser will launch the Web interface.
The web interface allows you to see the most recent monitor transmissions sent through the gateway, run gateway diagnostics and set the gateway and/or monitors into range test mode.
Range test mode, especially when done with both monitors and a gateway, help identify optimal gateway placement locations and repeater locations and can only be configured via web interface on gateway version 3.4 or later and monitors running software version 377 or later.
The web interface provide more information that the CLI but requires a network connection for access. Additionally, as of Q3 2018, the web interface does not allow management of the gateway's WiFi connection.
Troubleshooting
Finding HelpTroubleshooting support is available to MAD customers 24x7 so please submit a ticket. For self help, the
knowledge base is a good place to start. Some examples to start with are:
How do I register a gateway?
http://qa.moldanddiemonitor.com/Questions/Details/18
How do I configure the MAD Gateway?
http://qa.moldanddiemonitor.com/Questions/Details/12
How does the gateway communicate with the network?
http://qa.moldanddiemonitor.com/Questions/Details/10
How do I run diagnostics on a MAD Gateway?
http://qa.moldanddiemonitor.com/Questions/Details/13
How do I login to the MAD Gateway?
http://qa.moldanddiemonitor.com/Questions/Details/48
How do I find the IP Address of the MAD Gateway?
http://qa.moldanddiemonitor.com/Questions/Details/49
Remember, every gateway we sell comes with at least some free support time. If you have a problem or a question, please;
Submit A Ticket